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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article Do I have unrestricted access to the Internet?
Yes! Our services have real IP address and full unrestricted access to the Interent.
Views: 48524
Article How to cancel recurring billing?
PayPal automatic payment: Credit card recurring billing:
Views: 35055
Article How to change the billing period?
If you wish to change the billing period, e.g. from monthly plan to yearly plan, please open a...
Views: 97710
Article How to request cancellation?
You could request service cancellation anytime you like.Please request service cancellation from...
Views: 14794
Article How to upgrade my current service?
You can upgrade anytime you would like. Please order upgrade to your new plan from Services menu...
Views: 79508
Article May I run torrents, mass email, file sharing software, game servers, etc?
You may not operate any file sharing, mass mail or IRC (Internet Relay Chat) software in any...
Views: 25839
Article What to do if I need support?
For any support needs, please logon and open a ticket at...
Views: 86918
Article What virtualization technology you are using?
We are using ESXi hypervisor by VMware.
Views: 24711
Article Which distributions do you offer?
We offer: Arch LinuxCentOSDebianFedoraGentooopenSUSESlackware Ubuntu We install Ubuntu by...
Views: 13781
Article Will monthly payments be made automatically or do I need to pay manually month by month?
In order to create a subscription for automatic payments you have to click on "Subscribe" for...
Views: 80573


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