Yes, your account is Windows administrator with full rights.
Please open a new support ticket so we shall enable the sound on server side.1. After our answer...
For any support needs, please logon and open a ticket at...
1. Open the Remote Desktop Client. On Windows 7, simply hit the Windows key, start typing remote...
1. If you have Windows 8, 8.1 or 10 on your computer: There are 3 ways to start Remote Desktop...